Achieve Success and Sustainable Success (A'SAS)

The core competencies required to Achieve Success And Sustainable Success (A'SAS) are:
  • Thinking skills
  • Communication skills
  • Business and Entrepreneurial skills
  • Work and Functional skills
  • Emotional, Adversity and Spiritial Intelligences (EASI)
  • Industry-specific and Technical skills
Goto ASAS-QnA to discuss various questions and answers on the competencies.

Contact ZIYANC if you need to organise training on the knowledge, skills, attitude and habits (KASH) related to the A'SAS Competencies.

The following sections outline some of the competencies required to achieve success and achieve sustainable success: 

Thinking skills

“Clarify challenges, find solutions, make decision and execute effectively”

Problem Solving
  • Issues vs Challenges vs Problems vs Crisis vs Armageddon
  • Begin With End in Mind
  • A Problem Well Stated Is A Problem Half Solved!
  • Stabilise issues and capitalise opportunities
  • Explore options, Decide, Take action, Concentrate and focus your efforts/resources, Think positive, Believe in success, Doa, Tawakkal
  • Detailed Framework: Before, During, After
  • Problem Solving Tools
Creativity and Innovation
  • Myths About Creativity
  • Barriers to Creative Thinking
  • Tools and Techniques to Generate Ideas
  • Applying Creativity and Innovation to Daily Challenges
  • Selling the Innovation Ideas and Implementing Them
Decision Making and Execution
  • Situational analysis
  • Cause-and-effect analysis
  • Decision-Making tools
Thinking About Thinkings
  • Critical thinking, Analytical thinking, Conceptual thinking, Logical thinking, Lateral thinking, Creative thinking, Intuitive thinking, Positive thinking, Negative thinking, Focused thinking, Dominant thinking, Strategic thinking, Systematic thinking, Reflective thinking
  • Left brain, Right brain
  • Balanced Path = Effective thinking
Thinking skills e-resources:
Wikipedia * About * Diagrams * Videos * Forums * Books * PDFs * Google 

Communication skills

“Listen, understand, relate, inform and influence others effectively”

Personal Branding
  • First Impression Is Paramount!
  • Communication: Non-verbal, Para-verbal, Verbal
  • Grooming
  • Emotion
  • Body language
  • Voice
  • Finesse, courtesy and etiquette
Effective Communicator
  • First seek to understand, then to be understood
  • Using Your Eyes, Ears, Heart and Mind in Communication
  • Active and reflective listening
  • Questioning techniques
  • Clear language and positive words
  • Assertive vs Aggressive vs Aloof
  • Barriers to effective communication
  • Receiving feedback (or criticism)
  • Giving feedback
  • Teaching
  • Delegating
  • Influencing and inspiring others
  • Selling (ideas, products etc)
  • Presentation
  • Public Speaking
  • Negotiation
  • Conflict Management
  • Find common grounds
Win-Win-Win Networking and Teamwork
  • Networking ethics and srategies
  • Rapport
  • What to say to anyone and how to say it right
  • Diversity
  • Teamwork
  • Global Long-Term Business Networking
Business/Industry English
  • English is Easy and Fun!
  • Effective Business and Communication English
  • No such thing as not being able to write. It takes some efforts and logical thinking
  • Company-Specific Formats: SMS, Emails, Memo, Letters, Standard Documents, Technical Reports, Business Reports, Proposals, Presentation
Communications skills e-resources:
Wikipedia * About * Diagrams * Videos * Forums * Books * PDFs * Google 

Business and Entrepreneurial skills

“Maximise Revenue, Optimise Costs”

  • Fundamental Questions: What are you selling? Why do target customers need it? Why you instead of others?
  • If that is proven, then can look at Business Plan
  • Funding and the various other business questions
Finance and Financials for Non-Accountant
  • Profit and Loss Account
  • Balance Sheet
Business and Management Strategies
  • Business and Industry Challenges: Politics, Economy, Social, Technology, Legal, Environment (PESTLE)
  • Strategic Planning
  • Selling, Cross-Selling and Up-Selling
  • Mutually Enriching Customer Services
Business Organisation, Culture and Values
  • Corporate Structure
  • Organisational Functions: Planning, Corporate, Regulation, Risk Management, Finance, Human Resources, Knowledge Management, Production, Logistics, Marketing, Sales, Customer Service etc
  • Corporate Citizenship
  • Global Business

Business skills e-resources:
Wikipedia * About * Diagrams * Videos * Forums * Books * PDFs * Google 

Work and Functional skills

“Proactive and Productive Professionals”

Professionals Paradigm
  • From Students Life to Career Universe
  • What is a Job (or Work)? = Ibadah, Rahmat, Amanah, Calling, Actualisation, Respect, Contribution, Value Creation
  • Begin With the End in Mind
  • Do what needs to be done, not just what you are told
  • Excellence and Advancement
  • Managing your Boss
  • Personal Financial and Wealth Management
  • Love What You Do, Until You Get To Do What You Love!
Self and Time Management
  • Time management is about Self management
  • Mindset: proactive vs reactive, attitude, motivation
  • Goal setting: long-term objectives, time maximisation
  • Priorities setting: personal and company values, Pareto Principle, cost-benefit etc
  • Put First Things First
  • Time Maximisation
Project Management
  • Every activity is a project!
  • Begin With End In Mind ~ POPICAT
  • Measure Twice, Cut Once
  • Plan, Do, Check, Act
  • Project Management techniques
Productivity Tools
  • Personal
  • Organisational
Effective Manager, Enlightened Leader
  • Built-to-Last Organisation
  • Exceptional Individual, Empowered Team, Effective Manager, Enlightened Leader
  • Combining the strengths of vision and execution
  • Effective Manager
  • Leadership qualities
Work / Job / Career / Functional skills e-resources:
Wikipedia * About * Diagrams * Videos * Forums * Books * PDFs * Google 

Emotional Intelligence

“Mastering yourself and managing relationship with other people”

Maximise Motivation, Ability, Confidence and Self-Esteem (MaxMACS)
  • Motivation
  • Ability
  • Confidence
  • Self-Esteem
Managing Interpersonal Relationships
  • Respond instead of React
  • Don’ Sweat the Small Stuff
  • First Seek to Understand, Then to be Understood
  • Apathy vs Sympathy vs Empathy
  • Establish and Maintain Trust
  • Moral and Professionalism
Emotional Competence Framework (Daniel Goleman)
Personal Competence:
1. Self-Awareness -  Emotional awareness, Accurate self-assessment, Self-confidence
2. Self-Regulation - Self-control, Trustworthiness, Conscientiousness, Adaptability, Innovation 
3. Motivation - Achievement drive, Commitment, Initiative, Optimism
Social Competence:
4. Empathy - Understanding others, Developing others, Service orientation, Leveraging diversity, Political awareness
5. Social skills - Influence, Communication, Conflict management, Leadership, Change catalyst, Building bonds, Collaboration and cooperation, Team Capabilities
Emotional Intelligence e-resources:
Wikipedia * About * Diagrams * Videos * Forums * Books * PDFs * Google 

Adversity Intelligence

“Tough times never last, tough people do. Turn obstacles into opportunities”

Work on Solutions not Problems
  • Nobody Owe You Any Favours! Help Yourself and Help Others!
  • What is the worst that can happen?
  • Circle of Influence and Circle of Concern
  • Winners vs Whiners, Leaders vs Losers
  • Lemon to lemonade
  • Problems create opportunities
  • What does not kill you, will make you stronger ~ learn lessons
Strive in Dynamic High Pressure Environment
  • Rewarding Job and Balanced Life
  • Energy Level
  • Emotion: boredom, anger, frustration, tunnel vision vs fun, enjoy, big picture
  • Physical: posture, breathing, power nap, exercise
  • Stress Management
  • Good stress vs Bad stress
  • Anger Management
Adversity Intelligence e-resources:
Wikipedia * About * Diagrams * Videos * Forums * Books * PDFs * Google 

Spiritual Intelligence

“Take 100 % responsibility for your life and your self. And have faith in God”

Law of Attraction
  • Whether you think you can or you cannot, you are right!
  • Visualisation
Excellent Dunia And Akhirat (for Muslims)
  • Aqidah
  • Akhlak
  • Agama

Industry-Specific dan Technical skills

“Adapt to Specific Industries and Create Higher Value in Each Organisation”

Lifelong Learning Throughout Your Career
  • The only constant is change
  • Strategies
  • Sources: On the job, Reading, Google, YouTube, Learning from Others
  • Think Face, Black Heart
Leadership and Ethics in Specific Industry/Organisation
  • Industry management
  • Values and the organisation
  • Ethics at work place
  • Confidentiality
  • Environment and culture
  • Requirements for an approved professional
  • Role and responsibility of a professional
  • Ethics code and guideline
Industry skills e-resources:
Wikipedia * About * Diagrams * Videos * Forums * Books * PDFs * Google